| All 5 star hotels have the same ambience. Almost the same expansive and lavish lobby. The pool. Multi cuisine restaurants. The same cozy and comfortable bedroom. The very similar 24x7 Room Service . And the same smiling & charming faces and their warmth and courtesy await your arrival even in the wee hours of the night. One often feels its night that young. And raring to. |
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The guest often stays and has flown off to another destination or maybe his house. Chances are he might come back. And chances are he might not. So in this existing scenario how to ensure he’s back and you are pepped up to serve him greet him. |
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What actually reminds him of you that he is back again. The food. The service. The warm hospitality. Quite simply it’s CARE. Just go and show him that you’re to look after him as long he’s there. NO advertising no food festivals could spark that thought that or ignite the way |
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ITDC INTERCARD a co branded card that carried ITDC logo along with intercard. Not only did he save his money while staying else where in different place. Eating out with family or friends. Travel or shopping and what flashing ITDC’s logo. Multi faceted loyalty program. |
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Built loyalty for ITDC . The establishment the card is being flashed instantly knew privileged customer . And even he starts hoping he’ll be back got extra care. Prompt service. Attention the way all frequent fliers are accustomed to around the globe. |
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This is how we brought back loyalty for ITDC’s hospitality and their many a restaurants. The bar. The banquets. |
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Life’s all about care . Some value adititives for sure helps tremendously in retaining him as your regular and not at times attitude. Welly wanna retain and what a repeat talk to us today. |